In an
effort to gain consistency across the system, Customer Experience is looking to
streamline and detail daily tasks and processes through the Quality Management
System. (Please see the Quality
Management System FAQs distributed in the staff meeting through the following
link: http://bit.ly/1MqTzRx.)
As discussed
in the staff meeting over the summer and again on 10.27.15, each staff member is
expected to review the Quality Management System site (https://sites.google.com/site/dailyprocesses/home)
and respond to Laney if they feel that they can contribute as an Author/Writer,
Editor, Tester, Fact Checker, or Subject Expert. I realize that not all of
these processes are applicable to our location, but you do not need to be a
subject expert in order to effectively edit procedure!
Thank you
in advance for your help with this!
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